About FeverBee’s Community Management Course

Our Mission

To develop world class community leaders

FeverBee’s community management course is designed specifically for those working on branded online communities. We educate participants on the true definition of an online community and the returns this social approach can result in for your organization.

There is a major difference between amateurs building communities for their hobbies and professionals building communities for brands.

The course is designed specifically to tackle the major issues brands face when developing successful online communities.

Community Training Leaders

In 2010, in response to the industry myths being perpetuated about online communities, coupled with the lack of available training for Community Managers, community expert Richard Millington designed what is now known as FeverBee’s Professional Community Management course.

Until this, there was nowhere for brands to learn how to develop successful online communities. Too many were repeating the same mistakes with predictably, dismal, results.

The team behind the course

Alison Michalk

Alison has created the recorded lessons for the starter course, which is run in association with Quiip.

Alison is a respected practitioner in the online community management industry, founder of the Australian Community Managers Group and Australia’s Online Community Management Conference, swarm (@swarmconf).

Alison blogs on community management issues at Quiip and her recent speaking engagements include Parliament House, the Australian Museum and guest lecturing at Sydney’s Ad School.

In mid-2010 Alison launched Quiip, an Australian-based business providing 24/7 outsourced community management services to a wide range of private and public sector clients.

Richard Millington

Richard is the Managing Director of FeverBee, the highly successful online community consultancy, which boasts the world’s most popular blog dedicated to the subject, read by 15,000 community specialists every month.

Over the last 11 years, he has worked directly on 12 successful online communities and contributed to the success of dozens more; with clients including the United Nations, Novartis, The Global Fund, BAE Systems, RSPCA and a number of large agencies, entertainment and youth brands.

In 2010, in response to the industry myths being perpetuated about online communities, coupled with the lack of available training for Community Managers, Richard developed The Pillar Summit, now known as FeverBee’s Professional Community Management course. This course trains community managers how to develop their communities throughout all stages of the community development lifecycle.

The course embraces his philosophy that successful community management extends beyond technology, which perpetually changes, while the principles of social science remain the same: people are still motivated by the same stimuli, still react in similar ways to similar situations and still build relationships.

Breda Doherty

Breda is FeverBee’s Community Consultant. She helps deliver the community management course.

Breda joined FeverBee after spending over four years working with Learning Pool Ltd, the UK’s only online learning community for the Public Sector. As a result of this she is passionate about the shared benefits which result when individuals collaborate and share their experiences; a core ethos of FeverBee’s Community Management course.

She has project managed the delivery of numerous hyperlocal communities, written a well received eBook Guide on Facebook for public sector organizations and has extensive experience in publishing, community radio and early stage start-ups.

Contact us

Alison Michalk
FeverBee Instructor (Australia)
Tel: +61 410 604 692
alison@quiip.com.au